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Covid-19 pandemic has revealed the need for a global and coordinated vision that is open to the world and takes a holistic ‘One Health’ approach

Engineering technology can be used in an efficient way to prevent spreading and inform the necessary authorities for handling the cases.

A lot of other pathologies/ comorbidities could be facilitated by early diagnosis and proper handling.

The challenge

Design an eDoctor online system that connects patients to available doctors for online consultation, without actually visiting the doctor’s premises.

Each time, the doctor can see the patients’ requests, and the level of emergency based on their profile.

The eDoctor then schedules those requests based on their emergency level and serves them to doctor one after another. This allows doctors to online interact with patients and discuss their problems.

At the end of consultation, the doctor may send them an online subscription in a printable pdf format so that they may directly print it and get medicines based on that prescription.

Moreover, the patient can rate the doctor’s service by giving him/her stars (1-5), that appear in the doctor’s profile.

The eDoctor could be implemented either for Web-based interaction and/or via a smartphone app.


Minimum four different sources of information exchange

Selection of the doctor to be facilitated by various options:

  • manually (by the user), automatically (by the eDoctor based on the most available highly ranked),
  • default (selected by the user as the preferred one).

User friendliness of eDoctor realization

No restriction in the use of a particular software

eDoctor desktop (Windows, Apple)/smartphone app (Android, iOS) versions


Your solution should accommodate minimum four different sources of information exchange, such as photo/video capturing, chatting, emailing, audio recording, GPS tracking, emergency calls; yet, it is desirable to include more than four information sources and functioning under a real-time communication protocol as possible, along with setting levels of emergency and exporting capabilities (e.g., combined analyses report, prescriptions). It would also be useful the selection of the doctor to be facilitated by various options, such as manually (by the user), automatically (by the eDoctor based on the most available highly ranked), default (selected by the use as the preferred one). Increased user friendliness of your eDoctor realization is important for the adoption of your solution by the users. There is no restriction in the use of a particular software. It would be desirable to have the eDoctor smartphone app running both in Android and iOS operational systems, whereas the desktop eDoctor version could run on Windows and Apple.

The eDoctor system will prove helpful to:

  • urgent cases that do not reach hospital,
  • emergency cases that do not have doctors in area, during late night emergencies,
  • reduction of the spread of infectious viruses (e.g., Covid-19)
  • symptoms monitoring during quarantine/ lockdown,
  • preliminary examination of patients.

You should propose a justified business model and user scenario for your solution following a GLocal (both Global-e.g., users worldwide, and Local-e.g., local culture-wise) perspective

Example business scenario:

eDoctor charges a flat subscription fee of AED400 per patient or AED600 per family. This factor can cost you more if you don’t use medical services very often, but it can be money-saving if you expect to use the service more often, given the cost of copayments for traditional primary care. Once you sign up, you typically have a one-hour video chat with your doctor within one to two days, during which your doctor really gets to know you as a person as well as your medical history, lifestyle and health concerns. After that first comprehensive appointment, you can expect unlimited same-day appointments with your doctor. Unlike many other online medical services or traditional primary care visits, these appointments can last as long as it takes to get your questions answered thoroughly. You won’t be rushed out of your virtual exam room in 10 or 15 minutes. In between video chats, you can also text or call your doctor as often as you need!

Privacy aware and data protection should be considered along with ethics consideration for Electronic Health Record handling (GDPR guidelines).

  • Number of supported information sources
  • Communication response delays
  • Versatility of implementation
  • User-friendliness (including ethics issues handling)
  • Doctor’s selection mechanism
  • Aesthetics in design